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Integration

Stripe signals that move your team

Coworker connects Stripe to your CRM and Slack so every payment failure, downgrade, or cancellation reaches the right person with full customer context — ARR at risk, account owner, and suggested next step — within minutes of the event.

What gets automated

Failed payment routing with ARR context

When a payment fails, agents look up the account in Salesforce, calculate ARR at risk, and post to #billing-alerts with the customer owner tagged and a recovery action suggested.

Downgrade and cancellation intent alerts

Subscription downgrades and cancellation requests are matched to the owning CSM in Salesforce and posted to #cs-alerts with the account's renewal date, tier, and recent meeting notes.

New high-value subscriber routing

When a subscription above your ARR threshold is created, agents create a Salesforce opportunity, notify the AE team in Slack, and add the account to the onboarding sequence.

Weekly MRR and churn digest

Every Monday, agents compile net new MRR, expansion, contraction, and churn from Stripe into a structured digest posted to your revenue channel — no BI tool required.

Setup

Live in minutes

1

Connect Stripe and your CRM

Add your Stripe restricted API key and connect Salesforce or HubSpot. Coworker matches Stripe customers to CRM records by email automatically.

2

Define your ARR thresholds and routing

Tell agents which events to watch, which ARR thresholds trigger which workflows, and where to route alerts.

3

Every billing event reaches the right person

Agents catch payment failures, downgrades, and new signups in real time and route them to the right team with context already attached.

Security

Enterprise-grade from day one

Coworker is SOC 2 Type II certified, GDPR compliant, and CASA Tier 2 certified. Your Stripe data is processed securely and never used to train AI models.

SOC 2 Type IIGDPRCASA Tier 2OAuth 2.0Zero data retention

FAQ

Frequently asked questions

No. Coworker uses a restricted read-only API key. It does not create charges, issue refunds, or modify subscriptions.

Coworker matches on customer email. When a Stripe event fires, agents look up the email in Salesforce or HubSpot and pull the account owner, ARR, and recent activity before posting the alert.

Coworker monitors payment failures, subscription created, subscription updated, subscription canceled, invoice paid, and invoice payment failed. Additional events are configurable on the Enterprise plan.

Yes. You can configure different routing rules for different Stripe products and price tiers — for example, routing self-serve failures to billing and enterprise failures to the AE team.

Connect Stripe in minutes

Book a demo and we'll show you agents working on your Stripe data.